The national OCD charity, run by and for people with lived experience of OCD
How to get the most from our meetings and meeting guidelines
If you've registered for one of our online OCD support groups we have created some guidelines which will help the smooth running of meetings and ensure all users get the most from our meetings.
- The OCD Support Group sessions are for UK residents with OCD or family members/partners/friends of OCD sufferers. The themed sessions are for people who are affected by that week's chosen theme.
- Our charity is only funded to offer services for UK residents and advice offered will be UK specific, we are unable to make the groups available to anyone living outside the UK at this time.
- Unfortunately, we cannot register healthcare providers onto the sessions in a professional capacity at this time. Please contact us here: https://www.ocduk.org/contact-us/ or visit: www.ocduk.org for a variety of educational resources.
- Meeting access is via the link on your original registration email that Zoom would have automatically generated and sent you. If you have misplaced that email you can re-register by following the link on our meetings page here or you can email our meeting host using the contact email address below, but please do that at least 90 minutes before the meeting start time.
- The zoom meetings are primarily online video sessions to provide a more traditional support group setting. However, we appreciate not everyone has access to appropriate visual equipment to support this. Therefore, there is an option for people to telephone in to the zoom group sessions if they wish to do so. Please contact us for more information about using this option.
- We do encourage all users to come on camera, even if just briefly at the start. This will help normalise the meeting if people can see each other. But don’t worry if you don’t feel able to, you can use a still image if easier. To show the still image you will need to register for the free Zoom account, and in your profile upload a suitable profile image. That way when your camera is not in use, the profile image will show.
- For reasons of confidentiality, only those participating in the meeting ideally should be in the room. It can be off putting for other groups guests to see someone else in the background.
- You can control your own mute when you wish to talk/comment, but please leave yourself muted when not talking. If you prefer to be invited to speak about your OCD experience or comment on the existing conversation then feel free to raise your hand on screen or click the raise hand icon on the participant list (see image screenshot) and we will direct the conversation to you when we can.
- When you first login to the meeting, on the participant list you can rename yourself to use an alias if you prefer by clicking the ‘more’ button against your name (see image screenshot).
- Please be mindful of other users in the language that you use.
- Please remember to respect everyone's privacy and confidentiality.
- We will sometimes save the chat transcript and send via email to support group participants if useful resources are shared. All identifiable data will be anonymised in the chat transcript.