Have you been told you must wait at least three months before you are allowed to go back on a waiting list for another course of therapy? This is frequently something we hear about within NHS Talking Therapy services (formerly IAPT), and goes against clinical recommendations.

Have you been told you cannot access CBT before first completing an anxiety management group or an online programme like Silvercloud? This is frequently something we hear about within NHS Talking Therapy services.

Have you been refused CBT until you first receive a formal assessment and/or diagnosis for ADHD or autism? We know that CBT can be adapted for people who are neurodivergent, so there is no good reason a patient should be made to wait for OCD treatment.

When referring for therapy within Talking Therapy services (IAPT) were you given a meaningful choice about which treatment method you would prefer, either in-person or online? Many services are saying waiting times for in-person are many months longer than being offered online CBT, which of course is not a meaningful choice. This is frequently something we hear about within NHS Talking Therapy services (formerly IAPT).