Frequently Asked Questions about OCD-UK Membership
Sometimes people have questions about our membership package, we hope these FAQ's will answer those questions. If you have another question, or would like more information, call our office team on 01332 742663 or email email@example.com
Membership is open to anyone over the age of 16. Children and young people under 16 can become members but will require parental permission.
We have around 700 members across the UK, plus some based as far as Australia. Many of our members are people with Obsessive-Compulsive Disorder, but some are people who have a loved one with OCD, others are health professionals.
Membership costs as little as £2 a month (£24 annually), which you can choose to pay £2 monthly or £24 annually, of course some members choose to donate more than these minimum amounts, whatever you feel comfortable donating.
For those aged 21 or younger we offer a slightly reduced membership fee of £1 a month or £12.00 (annually) for a year, although please note that we only send the members magazine electronically.
There are several ways to join, the quickest way to join is online by setting up a direct-debit (monthly or annually) or by making a single one-off payment.
You can also join by sending a cheque (made payable to OCD-UK), or by setting up a standing order direct with your bank for a one-off or regular monthly or annual payment, simply download the following form and either use the details to set up the standing order with your own online banking or post the form to us and we will do the rest.
Renewing is exactly the same as joining as a new member, simply follow the instructions above, and check the box which asks if you're an existing member.
If you pay by ongoing monthly or annual Direct Debit or standing order, your membership will be renewed automatically so you don't need to do anything to renew. Otherwise, we will send you a renewal notice in the post and by email.
If you made a single one-off payment then you don't need to do anything, your membership will expire and you simply ignore the renewal notifications that we will send.
If you pay by ongoing monthly or annual Direct Debit or via Worldpay then you simply need to email us at firstname.lastname@example.org at least 5 working days before your next payment is due to advise you wish to cancel and we will do the rest for you (please allow us 5 working days to cancel).
If you pay by ongoing monthly or annual standing order then you simply need to contact your bank, or you can cancel via your online banking, but please do email us at email@example.com to let us know you have cancelled.
Our administrative costs are reduced considerably if a member is paying automatically by direct debit.
In addition to being considerably less time consuming for us, it also means that your payment is made automatically and you don't have to worry about renewing every year. You remain in control and can cancel anytime (as mentioned above).
Traditionally we sent four magazines of 20 pages (full colour) every calendar year, which was 80 pages a year. However following feedback that our members enjoy the bigger magazines and enjoy the read, in 2018 and 2019 we're experimenting by sending the magazine three times a year, but with 32 pages, which is 96 pages a year.
OCD-UK were one of the first mental health charities to embrace digital technology and have always offered members the choice of how they receive the magazine, either traditional hard copy through the post, or for those who prefer we can send it digitally, this takes the form of an email with a link to the magazine to read it via a PDF or using our eflip software (compatible on Apple and Android devices).
You can change your method at any time by emailing us at firstname.lastname@example.org. If you choose to receive it digitally, pleas ensure your email software allows emails from email@example.com.
If you have any additional questions then please don't hesitate to contact us by calling 01332 742663 or emailing firstname.lastname@example.org.
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