Contact OCD-UK

How to contact us

You can contact us by email, telephone or by post. We will endeavour to respond to all emails and messages within 2-3 days. However sometimes it may take us a little longer so please be patient.  We do respond to every single email and telephone message as soon as we possibly can.


How to contact us - support queries

Call our Advice LineIf you have a query about Obsessive-Compulsive Disorder you can contact the OCD-UK advice line support team by calling (volunteer operated, usually available between 10am and 4pm most days) or emailing us:

Please Note: Due to volunteer shortages our phone line is not always available at this time, if you're unable to get through please try emailing us.

Calls to this number will cost callers the same as it costs to call regular 01 or 02 numbers (please check with your telephone provider for costs), but the OCD-UK number may be included in any call allowance packages that you may have with your telephone provider. OCD-UK will be partly subsidising this helpline number which means we pay a platform charge for the telephone system for each minute of call time. So if you are able to support our work please consider making a one-off or regular donation via direct debit here.

How to contact us - general, membership or administration queries

Email our officeOur office deals with questions about membership, donations and general administrative queries about OCD-UK. We politely request that commercial companies refrain from emailing or calling us with unsolicited offers.

  • The number to call is 03332 127 890.
  • Due to telecoms costs, we do not accept unsolicited sales calls on this number.

  • Email:


How to contact us - media queries

Email our officeUrgent media enquires can be made to our media support team. General media enquires, for research information, should be made via email to the OCD-UK office. Please visit our Media Centre for further contact information for our media team.

Calls to our 0845 media number cost up to 4p per minute (charged by our telecoms provider) plus your phone company's access charge. Please consult your own phone provider for exact access charge costs.


Write to us

OCD-UK uses virtual technology and a virtual office, our administration office for postal mail should be sent to:

Marble Hall (Office 5)
80 Nightingale Road,
DE24 8BF

Please remember that the Royal Mail now operate 'Pricing in Proportion' and if you send mailings of A4 size, you now require a 'Large Letter' stamp, incorrectly stamped mail will mean the charity incur a fine to receive your mailing.


Feedback and complaints

We are committed to providing the best possible standards of support to all our supporters and members. To help us achieve this we are constantly looking to improve the service we offer and therefore we very much appreciate all feedback, both constructive and positive.

If you wish to make a complaint, please view our complaints procedure.

Copyright © 2004-2017 OCD-UK.
Charity Registration Number: 1103210
OCD-UK, Marble Hall (Office 5), 80 Nightingale Road, Derby DE24 8BF

OCD-UK is a non-profit making charity and not associated with any other organisation. Medical information is provided for education/information purposes only, you should obtain further advice from your doctor. Any links to external websites have been carefully selected, however we are not responsible for the content of these third party websites.